privacy policy
1. Introduction We, at HUSS are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy describes how HUSS collects, uses, discloses and transfers personal information of users through its website. This policy applies to everyone who visit the website, or whose information HUSS otherwise receives in connection with its services such as users contact information, address, service type pricing etc. For the purposes of the Privacy Policy, "You" or "Your" shall mean the person who is accessing the Platform. 2. Types of Personal Information collected by HUSS "Personal information" (PI) - means any information relating to an identifiable natural person such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and any other information that is so categorized by applicable laws. The Personal Information that we collect, and how we collect it, depends upon how you interact with us. We collect the following categories of Personal Information in the following ways: • name, email address, password, country, city, contact number and work type you have experience, when the you sign up on the Platform; • information that one would usually include to charge for a particular work to be hired, including name, contact details including e-mail address and mobile number, work experience, work related charges, etc. when you register on the Platform; • information about the services that you use or provide, including log information and location information, when you are a user of the services through the Platform; • we may collect your Personal Information such as name, age, contact details, preferences, etc. through feedback, comments or rating, when you choose to provide or share. • when you use the Platform to communicate with other Users, we collect information about your communication and any information you choose to provide; • when you visit the Platform, we use cookies to automatically collect, store and use technical information about your system and interaction with our Platform; • when you use a device to access the Platform, HUSS may collect technical or other related information from the device as well as the device location; • We may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our policies to the extent permitted by law. 3. How HUSS may use your Personal Information We will only use your personal data in a fair and reasonable manner, and where we have a lawful reason to do so. Our use of your personal data depends on the purpose for which you interact with us. We may process your Personal Information for the following purposes: • Providing our services to you including to send you job alerts, relevant search results, recommended jobs and/or Service providers (as the case maybe); • Protecting our Users and providing you with customer support; • We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health. • Improving the Platform and its content to provide better features and services. • Conducting market research with the aim of improving our services. • Sending you information about our products and services for marketing purposes and promotions; • Preventing, detecting, investigating and taking action against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of HUSS’s Terms of Use in any jurisdiction • To the extent required for identity verification, government sanctions screening and due diligence checks. • Establishing, exercising or defending legal rights in connection with legal proceedings and seeking professional or legal advice in relation to such legal proceedings. 4. Cookies and Other Tracking Technologies Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web-site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform. Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Platform and the overall website experience. We may also analyse information that does not contain Personal Information for trends and statistics. For more information about our use of cookies please refer to our Cookie Policy. 5. The Basis/ Grounds which we rely on for collection and processing of your Personal Information: Your Personal Information is collected and processed by HUSS based on the following legal grounds depending upon the nature of Personal Information and the purposes for which it is processed. • Consent: We relies on your consent in order to process your Personal Information in certain situations. Your consent is sought at the time of collection of your Personal Information and such processing will only be performed where consent is secured. • Compliance with a legal obligation: Your Personal Information may be processed by HUSS, to the extent that such processing is necessary to allow HUSS to comply with a legal obligation. An example of this would be if HUSS is required to disclose your Personal Information to respond to a court order or if HUSS is required to retain specific records for a fixed period to comply with requirements under any applicable law. 6. Information Sharing and Disclosure HUSS does not disclose, transfer, or share your Personal Information with others except with: • Our affiliates to the extent required for our internal business and/or administrative purposes and/or general operations and for provision of services aimed at improving your services; • Potential service receiver if we determine that your services matches a particular job type available with service receiver. By registering on the Platform and consenting to the terms of this Privacy Policy, you agree that HUSS may contact you or forward your contact details to potential service receiver; • Third parties including enforcement, regulatory and judicial authorities, if we determine that disclosure of your Personal Information is required to respond to court orders, or legal process, or to exercise our legal rights or defend against legal claims; or investigate, prevent, or take action regarding fraud, situations involving threats to physical safety, violations of HUSS’s Terms of Use or required by law; • In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of HUSS’s business assets we may disclose Personal Information to those involved in the negotiation or transfer. • Third party advertisers to display advertisements to you when you visit the Platform. These companies may use information about you and your visits to this Platform and other web sites to provide advertisements on this Platform. The Company does not provide any Personal Information to the advertiser when you interact with or view a targeted advertisement. However, if you interact with or view an advertisement, the advertiser may make certain assumptions and, in the process, learn certain Personal Information about you. For instance, if you view and click an advertisement that is targeted towards women in the age group 18- 24 from a specific geographic area, the advertiser may assume that you meet the relevant criteria. 7. Third Party Content: Please be aware that the Platform sometimes contains links to other sites that are not governed by this Privacy Policy. Users may be directed to third-party sites for more information. HUSS makes no representations or warranties regarding how your information is stored or used on third-party servers. We recommend that you review the applicable privacy statements and policies of each third-party site linked from the Platform to determine their use of your personal information. 8. Children To use the Platform, you agree that you must be the minimum age (described in this paragraph below) or older. The minimum age for these purposes shall be eighteen (18), however if local laws require that you must be older for the services over the Platform to you then that older age shall apply as the applicable minimum age. If you are under the age of 18 or the age of majority in your jurisdiction, you must use the Platform under the supervision of your parent, legal guardian or responsible adult. 9. Retention of Personal Information Your Personal Information will not be retained by HUSS any longer than it is necessary for the purposes for which the Personal Information is processed and/or in accordance with legal, regulatory, contractual or statutory obligations as applicable. At the expiry of such periods, your Personal Information will be deleted or archived in compliance with applicable laws 10. Controlling your personal information You have the right to invoke your rights which are available to data principals or data subjects (as per applicable laws and regulations) in relation to your Personal Information which is being processed by HUSS. HUSS provides you the ability to keep your Personal Information accurate and up-to-date. If at any time you would like to rectify, update or correct your Personal Information or obtain confirmation on whether or not your Personal Information is processed by it or access your Personal Information or exercise your right to data portability; or exercise your right to restrict the continuing disclosure of your Personal Information to any third party or user in certain circumstances, you are requested to contact us using the contact details mentions in paragraph 14 below. We will require you to provide a valid proof of your identity, in order to ensure that your rights are respected. For the exercise of certain rights, you may be required to approach the relevant authority / designated officer as per the provisions of the applicable data protection laws/ HUSS may in accordance with the provisions of applicable data protection laws, charge a fee for fulfilling your request, in particular in case of excessive or manifestly unfounded request. Further you acknowledge that the above mentioned rights are not absolute and are subject to limitations as per the applicable data protection laws. At any time, if you wish to delete your account on huss.co.in you may do so by using the settings available in your account. 10. Confidentiality and Security • The security and confidentiality of your Personal Information is important to us and HUSS has invested significant resources to protect the safekeeping and confidentiality of your personal data. Regardless of where your Personal Information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure. • We seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules made there under to ensure the protection and preservation of your privacy. We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect your Personal Information, details of which are available at the following link: huss.co.in. By accepting the terms of this Privacy Policy, you agree that the standards and practices being implemented by us, are reasonable and sufficient for the protection of your Personal Information. 11. Social media HUSS operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. HUSS monitors and records comments and posts made on these channels about itself in order to improve its products and services. Please note that you must not communicate the following information to HUSS through such social media sites: - sensitive personal data including (i) special categories of personal data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation and (ii) other sensitive personal data such as criminal convictions and offences and national identification number ; - Excessive, inappropriate, offensive or defamatory content. HUSS is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. HUSS is only responsible for its own use of the Personal Information received through such sites. 12. Changes to this Privacy Policy HUSS reserves the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of publication of such update, change or modification. 13. Disclaimer HUSS does not store any account related information or any credit / debit card details. HUSS shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered through the Platform. In case any Personal Information is shared by you with HUSS, which is not requested by HUSS during registration, (whether mandatorily or optionally), HUSS will not be liable for any information security breach or disclosure in relation to such information. If you have any questions regarding this Privacy Policy or the protection of your Personal Information, please contact HUSS’s Data Protection Officer/ Grievance Officer at the following: 14. Data Protection Officer/ Grievance Officer In case you have any complaints and/or grievances in relation to the processing of your Personal Information you can send your complaints via e-mail to our grievance officer: Grievance Officer HUSS Mumbai Email: [email protected]
We are a facilitator of a leading online classified website for home services promoting and establishing digital connectivity, enabling easy of doing business and building trust. Our vision is helping people to connect through digital means and automating safe, smart searching of professional service provider. We are a team focus on understanding customer need and engaging with local service provider to develop innovative solutions.